Privacy Policy
Shipping – Privacy Policy
Last Updated: Nov .18 . 2025
Faithwave Shipping (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect the following information when you sign up, ship items, or communicate with us:
Full name
Phone number
Email address
Home or delivery address
Identification documents (when required for customs)
Payment details (processed securely through third-party providers)
B. Shipment Information
Package descriptions
Receipts/invoices
Tracking numbers
Customs documentation
C. Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Website usage data (cookies, analytics)
2. How We Use Your Information
We use your information to:
Process and deliver shipments
Verify identity and prevent fraud
Communicate updates about your packages
Provide customer support
Improve our website and services
Comply with customs, tax, and legal requirements
We do not sell your information to third parties.
3. Sharing Your Information
We may share your information with:
Jamaica Customs and other government authorities
Third-party carriers, freight companies, and suppliers
Payment processors to complete transactions
Service providers who help with website hosting, communication, or security
All third parties are required to protect your information.
4. Cookies & Website Tracking
Our website may use cookies to:
Improve site performance
Track visits and usage
Personalize your browsing experience
You may disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We take reasonable steps to protect your information through:
Secure data storage
Encrypted communication (where applicable)
Restricted employee access
While we strive to protect your data, no system is 100% secure.
6. Data Retention
We keep your information only as long as necessary to:
Provide our services
Meet legal and tax requirements
Maintain accurate business records
After this period, data may be securely deleted.
7. Your Rights
Depending on your location, you may have the right to:
Request a copy of your personal data
Update or correct inaccurate information
Request deletion of your data (unless legally required to keep it)
Opt out of marketing messages
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or privacy concerns, contact us:
Faithwave Shipping
Phone: 876-794-5094 / 876-210-4385
Email: Support@faithwaveshipping.com
Website: FaithwaveShipping.com
Last updated: 6/29/2026